WhatsApp: 0488 873 336, Telegram ID: @phaustralia
Free shipping on orders over AU$250 amount
Shipping & Returns
Returns & Refunds policy
Complimentary ground shipping Same day Delivery
In-store collection available within 1 to 5 business days
Next-day and Express delivery options also available
Purchases are delivered in an orange or brown box tied with a Bolduc ribbon, with the exception of certain items.
See the delivery FAQs for details on shipping methods, costs and delivery times.
You are entitled to cancel your order within 10 days without giving any reason for doing so.
The deadline for canceling an order is 10 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail: contact@australianpsilocybinstore.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.